HP Officejet Pro 6830 error message 0xc19a0027

[sydneycollins87]

Hi,

I am getting an error message, 0xc19a0027 , on my printer and have followed all other procedures published on your website.

I have changed the ink cartridges etc and I am still getting the error message

Please Help

[Chimney_83]

Greetings @sydneycollins87, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are getting a 0xc19a0027 error on your printer screen, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Are you using genuine HP ink?

Is your printer connected through a surge protector?

Follow the reset procedure as suggested below. 

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

If possible connect the printer to your computer using a USB cable. 

Visit www.hp.com/drivers and enter the printer model you are using. 

Download and install the latest firmware on your computer, if available. 

If the issue persists, please contact our phone support team to check on the service options available for your printer. 

Refer to this HP Article for assistance. 

Let me know how it goes. 

[Ingemann]

Hi..
Same error for me, still after i tried the 👆🏼