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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Microsoft Windows 11

Hi,
my beloved, decades old HP Officejet Pro 8600 Plus E-All-in-N911 refuses any new inserted ink cartridges as "defect".
I cleaned the printhead twice, without succes. The old empty cartridges are leastweise recognized. 

 

Hmmm..I would buy a new printhead (ca. 40 €), but chatgpt says, I need "setup cartridges" .
Is that really the case??
(Printhead  including setup cartriges are available for ca. 160 €.
A comparable new HP printer costs ca.  280 €...)

 

Thanks for your advice or comment

Ralf

 

 

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