HP Officejet Pro 8600 access to EWS browser timeout

[Duncan04]

Hi,

I am trying to connect the printer to my computer via Shaw Modem. I have gone through the steps to set up a connection with no success. I have been advised through the virtual agent that my ip address 192.168.223.1 and default gateway 0.0.0.0 are incompatible and I need to reset the ip through the EWS.  I attempt to access the EWS through ip 192.168.223.1 and I receive a browser timeout. Is the EWS offline? How do I access the printer if I cannot set up an internet connection.

Thanks,

Duncan

[asmita6658]

@Duncan04

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to access the EWS page. 

Don’t worry, I’m here to help! 

Let's try these steps -

To check the IP address of the printer, obtain the IP address by printing a network configuration page. Touch (right arrow), select Setup, select Network, and then select Print Network Settings.

In a supported web browser on your computer, type the IP address or hostname assigned to the printer to access the EWS page.

If the issue still persists, try a network restore -

Step 1 Network Restore -

Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

Step 2 Reboot the devices -

1) Turn off the Router, Printer, and the computer. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer.

Step 3 Run Wireless Wizard - 

1) Set up the printer hardware. See the getting started guide or the setup poster that came with your printer.
2) On the printer control panel, touch (right arrow), touch Setup, and then touch Network.
3) Touch Wireless, touch Wireless Setup Wizard, and then touch OK.
4) Follow the display instructions to complete the setup.

Hope this helps!

Let me know how that goes.

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