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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Officejet Pro 8610 - Error Code: " 0xc19a0013" (miss...

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05-30-2017 08:12 AM
Seems to be a common problem. Mine does exactly the same thing. It usually starts with an erroneous message about a non-existent paper jam. Then the "MIssing or failed pinthead" message is displayed. I eventually get the printer working by switching off and then back on again but this is very frustrating. And HP don't seem to have a solution.
08-13-2019 12:23 PM
I have taken the printer ink things out and put them back in a couple of times.
No one has touched the printer and it was used a couple of days ago.
I can not do anything with it, it won't even run the head cleaner.
08-13-2019 12:31 PM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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- Tags:
- let’s face it HP WILL NOT MAKE MONEY IF THEIR PRINTERS LASTED FOR EVER THEY ARE DOOMED FROM THE SECOND THEY LEAVE FACTORY FLOOR AND WE ARE THE IDIOTS WHOMBUY
- my friends or family will never buy anything from HP again
- No way I have bought 3 of these printer and all three died the same way I’m done buying these printers anything with drivers and software will break I have a dot matrix 30 years old this sucker still runes strong and it’s on a network you can’t kill it
- Ps they break and are not fixable I also bought a Print head 2 months later it died after up date it’s all bull stein save your moneys
- They do suck. This is my second one and died the same death. me
- you call hp for support they suck first of all they are not techs they all have the same answer push the power waite 15 seconds
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