HP Officejet Pro 8740 Not Printing

[ferment]

HP Officejet Pro 8740 stopped printing. The print document gets sent to the printer, it says it's preparing to print, but then never does. It's like it is waiting for another print job to finish, but there isn't one in the cue.

[Echo_Lake]

@ferment

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Step 1: Check printers IP address in Windows port settings
• Step 2: Reinstall the print driver
• Step 3: Other things to try
• Click here: https://support.hp.com/in-en/document/c04695514 to complete the troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.