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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Officejet Pro 8740 hangs every time it is turned off on c...

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09-02-2018
11:08 AM
- last edited on
09-02-2018
11:15 AM
by
Cheron-Z
I have the issue. I have completed several hard resets and the problem reoccurs everytime. Please advise. This is my 4th 8000 series printers and this never happened before. Very frustrated that this has been happening for over 4 weeks now.
Solved! Go to Solution.
Accepted Solutions
09-03-2018 05:15 PM
Thank you for posting on HP Forums,
Barachiel is at your service.
I Understand you are in need of support,
And to help you out, I'm sending out a Private message with the required informations,
Keep me posted,
Good Luck. 🙂
Barachiel
I am an HP Employee
09-03-2018 05:15 PM
Thank you for posting on HP Forums,
Barachiel is at your service.
I Understand you are in need of support,
And to help you out, I'm sending out a Private message with the required informations,
Keep me posted,
Good Luck. 🙂
Barachiel
I am an HP Employee
02-11-2019 01:47 PM
Hello, can you please send me that "private" message also? I have a HP 8740 that seems to go asleep and we have to jump through all kinds of hoops to get it to work. I can't run the firmware updates either. Keep getting the message that this feature has been disabled. Any assistance will be appreciated.