HP Officejet Pro X476dw. Message: problem with the printer or ink system. Error code 0xc6fd0213

[ARH47]

HP Officejet Pro X476dw purchased June 2013.  windows xp operating system.

Printer Not working.  When given a print "order", via computer or copy button on printer, Gives me error message:  Printer failure.  There is a problem with the printer or ink system.  Error code 0xc6fd0213.

Sometimes spits out a blank piece of paper.  

[sam2163]

Have the same printer.  Won't print, code is 0xc6fd0003, similar to yours.  Called customer suppourt, supposed to be 24/7.  Talked to 3 different peiople and then sent to the right unit which said they were closed on weekends.

[DocFlinch]

has anyone found a   fix for error code: 0cx6fd0213  ??? been on website for an hour and a  half with no  success!!!

[ARH47]

The fix for me (original poster) was to wait a week until it magically started working again today.  So I advise to learn magic.

[ARH47]

Now it doesn't work again today.   Arggggg!

[Bryan_P]

Hi ARH47, sam2163 and DocFlinch,

I would like to suggest you to contact HP for this printer or ink system error to service the product.

If you need help determining your product’s warranty status, you may check your warranty information via this link.

Hope this help.

[Ciara_B · Accepted solution]

Hi folks, as @Bryan_P has stated - please contact HP Phone Support about this error message. Phone no.s are listed below....

http://welcome.hp.com/country/us/en/wwcontact_us.html

Can you please post back to let us know how you get on?

Thanks, Ciara

[ARH47]

We did get thru to HP on the phone and they sent us a new replacement printer.

[Ciara_B]

@ARH47 

Glad to hear you got a replacement

🙂

[GarenT]

If you are having this issue, please contact HP Customer Care at 1-800-334-5144 and they will be able to help.