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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-26-2018 04:51 PM

HP Recommended
Product: HP office Printer 3630

I sold my HP PRINTER 3630 TO A FRIEND....SO SAYS IT ASKS HER TO ENTER A PASSWORD....NOT AURE WHAT PASSWORD ITS ASKING FOR...I DONT REMEMBER PUTTING ONE ON IT...WHAT DO I DO TO HELPHHER SO SHE CAN USE IT?

1 REPLY 1

‎11-27-2018 09:31 AM

HP Recommended

@Patricia32

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the password on your HP DeskJet 3630 All-in-One series.

 

Don't worry, I'm here to help! To better assist you - Can you please send us a picture of the screen asking you to enter the password? 

 

I could not find a printer with this mode name - "HP Office Printer 3630 ", the 3630 is a Deskjet printer and not an Officejet printer. Could you please confirm the product model name once again? If it is a Deskjet 3630, try the steps mentioned below.

 

Let's try these steps -

 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

If the router has a WPS push button, try these steps to connect the printer -

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.
2) Press the WPS button on your router.

 

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.

 

Alternatively, you may try connecting the printer using the mobile devices -

 

How To Set Up a Wireless HP Printer from Android?

 

How to Set Up a Wireless HP Printer from an iPad or iPhone?

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

 

Have a great day!

Asmita
I am an HP Employee

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