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HP PSC 1317
Microsoft Windows 7 (64-bit)

Hi, I'm having some trouble with this printer: it won't turn on anymore. I tested the output from the power adapter and both the 16v and the 32 v outputs are there. If possible I'd like to fix it myself as it would not be worth it taking it to a service center.

Can anyone give me some clue? Is there a service manual I can download?

 

Thank you

 

Michele

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have never seen a service manual for the PSC 1310 series printers.  The troubleshooting steps in the document here may help.  You mention the 16V and 32V voltages are proper.  Did you measure this under load?  It is possible the power supply is shutting down under load.  If possible you might try connecting some wires to the 16V, 32V and ground connection and measure the voltage when the printer is connected and turned on.  If the power shuts down when the printer is turned on it may be a defective power supply.  You can typically find inexpensive replacement power supplies on eBay or Amazon.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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2 REPLIES 2
HP Recommended

I have never seen a service manual for the PSC 1310 series printers.  The troubleshooting steps in the document here may help.  You mention the 16V and 32V voltages are proper.  Did you measure this under load?  It is possible the power supply is shutting down under load.  If possible you might try connecting some wires to the 16V, 32V and ground connection and measure the voltage when the printer is connected and turned on.  If the power shuts down when the printer is turned on it may be a defective power supply.  You can typically find inexpensive replacement power supplies on eBay or Amazon.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Thank you Bob, for your prompt reply. I actually had come to the same conclusion: faulty power supply (in fact I wanted to borrow another from someone, just to test this). I will also try your suggestion and see if I can connect some wires to test the power supply under load. But if it's the power supply it may not be worth the trouble of buying a replacement: I just found out that over at Amazon a brand new HP multifunction printer costs the same as a replacement power supply!!! Mike
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