?HP PhotoSmart 7510 ( model C311b ) Error: 0xc19a0023 or 0xc19a0007

[podlodkin35]

Hello! 

After many years .... i recive  " Printer error 0xc19a0023"  and sometimes 0xc19a0007 error ?

Printer recommend me switch OFF and switch ON printer , but... error stil shows on dislplay.

What means this error ? Need a change printing head ? No ? 

Pls HELP !

[Raj1788]

@podlodkin35

I'll be glad to assist you with this issue.

Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

5. Turn the printer on.

If the error message persists, continue to the next step.

Remove the ink cartridges and reset the printer.

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

Keep me posted, how it goes!

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Thank you for joining the HP Community.

Have a great day!

Cheers:)