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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-05-2021 03:23 PM - last edited on ‎07-13-2021 01:45 PM by Retired

HP Recommended
Product: HP Photosmart 2610 XI Printer
Operating System: Microsoft Windows 8.1 (32-bit)

We have a cartridge that is fairly new (just installed in September, 2020 and still has plenty of ink - getting error message that says print cartridge in right stall not supported. We have taken it out and everything looks good. The printer seems to be okay - what could be causing this error and how can we get rid of to print again?

1 REPLY 1

‎07-08-2021 02:14 PM

HP Recommended

@Tazbell

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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