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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-08-2016 04:00 PM

HP Recommended
Same problem with our 4500. Tried all the fixes on the hp site and forums. Tried several new hp black cartridges and in desperation took it to a repair shop. They laughed and said "yep-you and everyone else!". Ive wasted £52 trying to sort this. Contacting HP is impossiblyour difficult. HP printer in bin, purchased a Canon printer and I'll NEVER buy another HP product ever. Sorted
1 person found this reply helpful
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‎10-10-2016 11:27 AM

HP Recommended

Welcome to the forums @Tali_KL🙂

 

I read about the ink cartridge error message your Photosmart 5510 is displaying and wanted to reach out to help. Please see the link below to troubleshoot through the issue. If you find the error still there, then please call phone support to discuss replacing the printer.

 

'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' or 'The Indicated Ink Cartridge(s) Must Be Rep...

 

 

 

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

 

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear

 

ℜ a i n b o w 7000

I work on behalf of HP



★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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‎01-03-2017 10:49 AM

HP Recommended

I had this problem which I could not solve. All the ink was HP & new. I turned the printer off and unplugged it for at least 30 seconds. i plugged it in and turned it on. It took a while to boot up completely,but the problem was solved and the printer responded as it was supposed to.

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