• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have tried a little of each solution on the two occasions I have gotten the ink pump failure error.  Each time a little different combination of tricks worked.  Thanks for the low yellow cartridge tip as I had the same low yellow cartridge situation.  The HP Discussion Boards have been of such great help to me, I want to thank everyone who posts.  I'm a novice and your advise, tips and discussions help me feel a lot more confident (not that that is a whole lot 😕 to begin with) and allows me to do a bit of experimenting that I ordinarily would not do.    Thanks again.

HP Recommended
How do I fix it
HP Recommended
Yes
HP Recommended

Hi lovingone99

 

If you still need assistance for the Pump Motor stalled, I have provided a post from HPRasterBlaster with specific steps in fixing this issue.

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Photosmart-C7280-Error-0xc05d0082-Pump-Moto...

 

Hope it helps. Let us know.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

So, if HP (Gemini02) had the solution all along, why wasn't it posted after the initial post in this very long thread??? I cannot test this latest recommendation as I traded my 7280 in for a 7510 long ago. This would have saved me headache, money, and most importantly, hours of frustration. If this Forum is supposed to be useful HP Tech Sujpport needs to monitor it and step in and help us. The myriad of incantations and magic offered by users here had to generate thousands of hours of wasted time among all the people experiencing this difficulty.

HP Recommended

 I resolved the conflict.....i bought another printer and got rid of this one 2 years ago.  thanks

HP Recommended

Why thank you so much, after much bumping and grinding and trying everything, I decided to go on line to see if anybody else experienced this pump motor stall message and read through the repsonses and came to yours, it sounded so easy, so I went and removed and the cartridges and put them back in and OMG, it worked, thanks, it was about to get tossed into the lake.

HP Recommended

Bless you all for the solution to the "Pump Motor Stalled" problem and all the error messages that came with it.  (ink/powering on&off, etc.).Taking out each cartridge and then putting them back in seems to have worked.  Hopefully the printer is now cured.  Was desperate when I couldn't find even a mention of a "pump motor" (no less "pump motor stalled") in the HP help/troubleshooting section.  Turned to you, my friends, and it paid off.  Perhaps HP should hire you guys!  Thanks again! 

HP Recommended

THANKS! All I had to do was take out the print cartridges and wait a few minutes and then reinsert them all. Have been having problems for months and hope this keeps the printer going. Otherwise will replace...way too frustrating.

HP Recommended
Thank you for your input mine is working now thanks to you 🙂 I had paper jam notices that weren't happening then this issue today! I hope this printer doesn't stop because we love it !
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.