HP Photosmart C7280 Pump Motor Stalled

[starkey1981]

Wish HP would tell us . . . . . 

[brenbren]

The real problem is this Printer was discontinued; and I am stuck with all of the ink I purchase. I brought another HP Printer but not as expensive as the c7280. I had to move on because the stores donot sell any printers that uses the 02 ink. Unfortunally HP states that the 02 Ink is obselete with the newer printers. I did see one on E BAY priced at $599.00 to much. I had to move on I tried to hang in there, I love my HP c7280.

[Pharm11]

Hi, on my HP printer I'am getting a "Pump motor stalled" message.  How to fix?

[VisionAiry]

I was reading through the entire post and I noticed there seems to be a lot of ways to fix it.  I will provide for you a single link regarding a Carriage Jam instructional video that someone posted earlier.  If you read through the entire thread here you will see some great advice!  Someone also suggested the trade-in program that they were very happy with.  I hope this helps.  If not, do you also have a Photosmart C7280?

[BigDummy77]

When you get that failure message about the Ink Pump motor stalled with the fuzzy button to push that is non existant, open up the lid and take ALL of the ink cartridges OUT of the printer. Then put them back in real hard. Press "OK" and Let the machine go thru all its Grinds and checks and see if it works. If it don't work for you, try it again, but shut the machine off and have it re-boot. Try to print and you may get the same message. Take out ALL of the ink cartrideges again and put them back in (NOT ONE AT A TIME, but TAKE THEM ALL OUT). Press OK and it should work. NOW if it doesn't work, then call the HP service number in your manual 1-800-474-6836 and talk to the indian guy or lady (they claim there is no true fix for this) and they will give you an UPGRADED refurbished printer (Photosmart 7510 e 311) for $119 bucks (normally a $200 printer) plus a $1 charge making it a two year warranty for this machine (you have to pay your state tax also on this)...free shipping, and you can keep your C7280 All in one for junk or they will pay you to send it back to them. The perk to this machine is there is less ink cartridges to buy (cheaper) AND if one runs dry, you can STILL PRINT on it - unlike the current machine you have. ALSO A HP ENGINEER ACTUALLY REPLIED AND SUGGESTED A LINK IN ANOTHER FORUM...

[BigDummy77]

found another solution ON ANOTHER WEB SITE...

THIS GUY CLAIMS HE FIXED HIS in about 10 minutes (BUT i DON'T SEE THIS- BUT JUST IN CASE).

1. Remove the left side white panel.

Use a T10 screw driver (star shaped).
Remove 1 screw on the back near the panel.
Remove 2 screws under the ink cover near the left edge.
Push down on the dark plastic tab and pull the top of the white panel.
The the back will release along the top edge, but the front will be stuck.
Pull up on the dark plastic near the front edge. This will release the off white panel.

2. Manually actuate the ink pump.

The ink pump has a belt running over a 1.25" (ish) gear near the front of the printer.
It is a peristalsis pump with 6 hoses running over it. Turn the large gear counter clockwise several times. This will free the pump.

3. Check the operation.

The motor should start the pump during the power up sequence.

4. Replace the cover.

[Chaz37]

Pump motor stalled message received. What is wrong!!!!!!!!!!!!!!!

[Chaz37]

Take care, i wil ltry your "fixes"

[bushman972005]

I just bought a HP Photosmart C7250 all -in-one  printer not yet one year and it is showing pump motor stalled. When ever I go through the process of turning off the printer as instructed, the problem is not resolved. 

[starkey1981]

I ended up taking mine back. I would return the printer if you still can. It's the worst HP I have ever had.