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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Photosmart C8180 All-In-One Error Code 0xc18a0106

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07-26-2021 12:02 PM
I have attempted to bring my HP C8180 back on line after a couple of years of no use. I ordered all new ink cartridges and installed them. I am getting the following message and error code: "Ink system has failed. Unable to print. Refer to printer documentation Error Oxc18a0106. Turn power off, then on again". I have powered the printer on and off several times and even tried to follow the recommended solutions of pressing the ok, cancel and color buttons simultaneously and uninstalling ink cartridges while the printer is on. I do not have an * or # button to push so that solution is not possible to try. Are there any other recommended solutions for this specific printer before I send it to the trash and have to replace it. Thanks in advance!
07-29-2021 09:54 AM
Hi @jarhead487,
I'd like to help!
I understand you're receiving an "Ink System Failure" error.
Let's try a power reset on the printer
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try the steps in the document --An 'Ink System Failure' or 'System Supply Problem' Error Displays
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
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