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HP Photosmart C8180 All in One

I have attempted to bring my HP C8180 back on line after a couple of years of no use.  I ordered all new ink cartridges and installed them. I am getting the following message and error code: "Ink system has failed. Unable to print. Refer to printer documentation Error Oxc18a0106. Turn power off, then on again". I have powered the printer on and off several times and even tried to follow the recommended solutions of pressing the ok, cancel and color buttons simultaneously and uninstalling ink cartridges while the printer is on. I do not have an * or # button to push so that solution is not possible to try.  Are there any other recommended solutions for this specific printer before I send it to the trash and have to replace it.  Thanks in advance!

1 REPLY 1
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Hi @jarhead487,

 

I'd like to help!

 

I understand you're receiving an "Ink System Failure" error.

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 

 Try the steps in the document --An 'Ink System Failure' or 'System Supply Problem' Error Displays

 

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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