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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Printer 2700 showing E1 error while using A4 sheet

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09-25-2023 05:40 PM
I have HP Printer 2700 and it is giving E1 error while printing with A4 sheet.
It was working fine till last month.
How to fix the issue.
09-27-2023 11:22 PM
Hi @Jprakash2700,
Welcome to the HP Support Community.
I'd like to help!
Reset the printer.
- Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Look for jammed paper.
Make sure the ink cartridge carriage moves freely.
Use an automated tool to clean the paper rollers.
Manually clean the paper rollers inside the input tray.
Update FIRMWARE
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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