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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-28-2021 06:04 PM

HP Recommended
Product: Hp printer 9025

I have done the unplugging and plugging back in a get the same results  -- a few scans and prints then error.  This started occurring after I disconnected my computer from its docking station to travel. we also lost power that same night for a short period of time.  Any Ideas? 

Category:
1 person had the same question
3 REPLIES 3

‎07-31-2021 01:05 PM

HP Recommended

@Longball1

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎07-31-2021 05:35 PM

HP Recommended

I ran the update at 123.hp.com and had my company support try to setup, but it did not work after it loaded everything -- is there a step that I am missing ? 

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‎08-04-2021 09:33 AM

HP Recommended

Did you try the steps sent to you in private?


I am an HP Employee

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