HP Printer InkTank 316 doesn't print whole pages

[AndrewJames0304]

My HP Printer Ink Tank 316 doesn't print the whole page. I tried resetting the printer, uninstalled and re-installed the printer driver too. Nothing works. It's very annoying that the new printer has this issue. The problem comes 98% of the time that I try to print. Please help. Next stop would be breaking my printer into half and never buy anything from HP 😞

Help?

[Jay_G24 · Accepted solution]

Hi @AndrewJames0304,

Welcome to the HP Support Community

 I'd like to help!

I understand the printer does not print the full page.

To assist better-

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -

Press and hold the Start Copy Color button on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable to your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

[AndrewJames0304]

Hey @Jay_G24, thanks for your reply. I ran all the options from "Device Services" tab in HP Ink Tank 310 Series Toolbox app. It works fine for now. 

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us. 

Have a great day ahead!

Please click “Accept as Solution” if you feel I my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!