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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-09-2021 04:55 PM - edited ‎04-11-2021 08:43 AM

HP Recommended
Product: HP Pro 8600
Operating System: Microsoft Windows 10 (32-bit)

UPDATE:  SEE BELOW  (resolved)

 

I see this has been reported in the past, but none of the proposed solutions seem to work.

 

Last week I had several print jobs.  The first one ran fine, then the next 5-10 pages came out as only blank pages.

 

I have run the tasks to "align printer heads", "clean printer heads", and to print "printer status".  All of these work - the printout associated with all 3 work fine.

 

I am connected via ethernet.  I tried "black and white" only.  I tried powering off and on.  Checking ink status, the black cartridge is nearly full, and the others are 25% or more.  I checked firmware status and there are no updates.

 

Model Name:  HP OfficeJet Pro 8600 N911a

Product Number:  CN578A

 

Advise?

 

UPDATE:  I have a laptop as well.  I sent a print task from the laptop and the printer worked fine.  I then removed the printer from my desktop workstation, re-added it.  Printer still fails - print task results in blank page.

 

UPDATE 2: I deleted the printer from Windows.  Added it back.  Didn't work.  Repeated that, but rebooted after removal, then added it back, now the printer functions again.  Problem solved...

Category:
1 person had the same question
2 REPLIES 2

‎06-02-2021 07:05 AM

HP Recommended

I have the same problem, however when i print a test page the printer works fine. When i print a newly created MS word test document the text comes out jumbled.

 

I have tried all the proposed solutions on this thread but none seem to work. 

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‎06-02-2021 08:26 AM

HP Recommended

If I recall correctly, in the end,  I replaced all of the cartridges and it's working again.

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