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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-06-2025 09:48 AM

HP Recommended

I purchased an HP SMART TANK 7002 All-in-One printer in February 2025. The PRINT HEADS are bad?? This should not be an issue. I haven't had the printer long and I don't print on a daily basis. Is this covered under warranty? 

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1 REPLY 1

‎12-08-2025 09:37 AM

HP Recommended

Hi @Carole1959,

Welcome to the HP support community.


I understand you are facing an issue with the printhead. Kindly share the image of the printhead with us in a private message.

Please help us with the Printer serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here
 

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.


Jerry_57

HP Support

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