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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Smart App android, features not available

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10-22-2022 08:01 PM
Hey, my printer says some printer features unavailable in the android app. Why? All I've been ae to find is constant your admin or person who set it up. Well that's me and me doesn't know! I definitely didn't block anything in setup. Ignore when I entered this topic I had to select "device I don't own" I do own just was giving me an error. Android 12 and always has done this.
10-23-2022 09:54 AM
Welcome to the HP Community Forum.
@Kb676 wrote:Product: Officejet pro 6970Operating System: OtherHey, my printer says some printer features unavailable in the android app.
Why?
All I've been able to find is constant your admin or person who set it up.
Well that's me and me doesn't know!
I definitely didn't block anything in setup.
Ignore when I entered this topic I had to select "device I don't own" I do own just was giving me an error.
Android 12 and always has done this.
Known solutions here:
HP printers - 'Feature Unavailable' displays in HP Smart (Android)
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HP OfficeJet Pro 6970 All-in-One Printer series
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