• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet pro 6970
Other

Hey, my printer says some printer features unavailable in the android app. Why? All I've been ae to find is constant your admin or person who set it up. Well that's me and me doesn't know! I definitely didn't block anything in setup. Ignore when I entered this topic I had to select "device I don't own" I do own just was giving me an error. Android 12 and always has done this.  

Screenshot_20221022-195747_HP Smart.jpg

1 REPLY 1
HP Recommended

@Kb676 

 

Welcome to the HP Community Forum.

 


@Kb676 wrote:
Product: Officejet pro 6970
Operating System: Other

Hey, my printer says some printer features unavailable in the android app.

Why?

All I've been able to find is constant your admin or person who set it up.

Well that's me and me doesn't know!

I definitely didn't block anything in setup.

Ignore when I entered this topic I had to select "device I don't own" I do own just was giving me an error.

Android 12 and always has done this.  

 


 

Known solutions here:

HP printers - 'Feature Unavailable' displays in HP Smart (Android) 

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 6970 All-in-One Printer series 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.