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HP Recommended
HP Smart Tank 530 Wireless All-in-One
Microsoft Windows 11

Dear All,

 

I am getting this error code OxC4EB9004 on my HP Smart Tank 530. 

 

Tried resetting several times but with no luck.

 

When I restart printer it comes up with Cartridge Problem (Remove and reinstall indicated Cartridge...) and then it display this error code. OxC4EB9004.

 

Any one with any suggestion on how to fix this issue.  

2 REPLIES 2
HP Recommended

Hi @SohailJan,

 

Welcome to the HP Support Community. 

 

I'd like to help!

Please go through this document here and follow the instructions. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @SohailJan,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

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