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‎12-14-2021 11:20 PM

HP Recommended
Product: HP Smart Tank 530
Operating System: Microsoft Windows 11

Hi, I bought the HP Smart Tank 530 printer a month ago and since it was bought there has been a paper size mismatch error everytime when printing. The correct paper size is loaded, the correct paper size is selected on the program I want to print from. This is very frustrating. 

Category:
1 person had the same question
1 REPLY 1

‎12-23-2021 01:33 PM

HP Recommended

@Louis0000

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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