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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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Accepted Solutions
HP Recommended
Welcome to the HP Community Forum.
It sounds like you are not actually contacting HP SmartFriend.
There are a huge number of fake and scam websites in the world -- perhaps you have landed on one of those sites.
Where supported,
OPTIONAL >> Purchase a service contact.
Example:
SMARTFRIEND SERVICES
Support Options - Contact Information
Regional Example - UK
https://www.hp.com/uk-en/services/consumer/smartfriend-overview.html
Click Full Service Details
Opens the SmartFriend Data Sheet - Contact Information
Scroll down to Service by Region
Continue to scroll to your region and contact options
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community Forum.
It sounds like you are not actually contacting HP SmartFriend.
There are a huge number of fake and scam websites in the world -- perhaps you have landed on one of those sites.
Where supported,
OPTIONAL >> Purchase a service contact.
Example:
SMARTFRIEND SERVICES
Support Options - Contact Information
Regional Example - UK
https://www.hp.com/uk-en/services/consumer/smartfriend-overview.html
Click Full Service Details
Opens the SmartFriend Data Sheet - Contact Information
Scroll down to Service by Region
Continue to scroll to your region and contact options
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
3
0
0
HP Recommended
HP Recommended
Excellent!
You are welcome.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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