HP Tango Printer has no Copying Functions

[Lifecycle]

Hi Everyone,

I just bought a HP Tango Printing that is Descriptively capable of Scanning, Printing and Copying Documents with the help of HP's Smart App for Android, Iphone or Laptops but  unfortunately this information is baseless and untrue.

The Printer has no Copying Function by itself neither with the HP Smart App.

[Valsimot]

You need to use a smart app on your phone to capture a document(s)  with a phone camera and then you can copy or scan that saved picture. The printer by itself doesn't have installed scanner for scanning/copying documents.

http://h10032.www1.hp.com/ctg/Manual/c06132580  page 58.

[Lifecycle]

The case of the matter is that the Printer has no Physical Copying Property and the description at the Online Store is false.. HP should really get it edited in order to save other Customers from the hassles that i am presently undergoing with the HP Customer Service..  Its Terrifying!!

[Valsimot]

Can you please provide a link with the description?

Making such a mistake in devices description is not something HP would do. I have checked several HP sources for this model and all information are correct.

If some online store put a wrong description for devices that is their mistake, not HPs. Not sure that HP monitors all online stored worldwide.

[Lifecycle]

I am not certain that you are able to Read German but here is a Link to the HP store with a Description of the Tango Printer:

https://store.hp.com/GermanyStore/Merch/List.aspx?sel=PRN&ctrl=f

We are all human and mistakes do occur, therefore HP is no exception.

Am now asking for a Replacement for a Printer that will Copy Physically or get me Money Refunded.

HP has acknowledged the misinformation on the website and I rest my case..

[Valsimot]

Drucken, Scannen, Kopieren von überall mit der HP Smart App