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‎01-22-2020 06:43 PM

HP Recommended
Product: HP deskjet 2050

My HP deskjet 2050 just won't connect to the computer.  It shows in my Devices and Printers but with the troubleshoot icon attached to it.  I have unistalled it, reinstalled it, changed the cable for a brand new one, had HP doctor try to fix it, all to no avail. 

 

Is there any fix at all, or do I just really need junk it... 

2 REPLIES 2

‎01-23-2020 03:14 PM

HP Recommended

I found a fix for this issue.  I unistalled everything HP and reinstalled with a BASIC driver that I downloaded from HP.  Runs like a champ! 

 

It seems that all that fancy stuff they were adding by way of updates was getting in the way. 

 

Of course, I am using an older computer with Windows 7 still on it, so perhaps that has something to do with it, as well. 

 

Just happy I got it back online.  🙂

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‎01-25-2020 06:29 AM

HP Recommended

Hi @Skye16, Welcome to the HP Support Community.  

 

To know how to connect the printer wirelessly to the PC, refer to this document.

You may download the print driver from the HP Support site.

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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