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‎12-07-2017 05:27 AM

HP Recommended
Product: Hp Deskjet 2130

changed the innk, cleaned the cartiridge. brand new printer not even used it yet. black ink light wont stop flashing

13 people had the same question
5 REPLIES 5

‎12-08-2017 11:07 AM

HP Recommended

Hi @ocy-lou,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the black ink light is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2A8KUPq

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-08-2017 04:05 PM

HP Recommended
I’ve done all those things
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‎12-08-2017 04:17 PM

HP Recommended

Try and reset the ink.Switch printer off and hold the power and red X buttons down.While holding down the buttons switch machine on by the power from the wall outlet.Keep the buttons down until the machine starts it start up routine and then release the red x button and then the power button.The machine should print a calibration sheet.Hope this will solve your problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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‎12-08-2017 05:58 PM

HP Recommended
Hasn’t worked
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‎12-09-2017 04:23 PM

HP Recommended

Hi @ocy-lou ,

 

Thank you for replying with this detailed response 😉 
I appreciate your time and efforts.

 

It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out, 
I'm the Barachiel & I'm at your service. 

 

In this case, I'd recommend you to contact HP's phone support team for further assistance.

 

HP Support can be reached by clicking on the following link:  

 

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Barachiel
I am an HP Employee

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