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- Printing Errors or Lights & Stuck Print Jobs
- HP envy 5055 won't print black or color

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10-21-2023 12:01 PM
Just got an HP Envy 5055 from someone I know. They bought is in 2019 and used it sparingly since, but haven't used it in over a year and I am trying to fix it for my personal use. I don't see any error messages, HP diagnosis confirms that my hardware and software are fully functional and have no issues. I updated the drivers, software, etc. There is more than half the volume of ink in both the color and black cartridges and I managed to clean any possible clogging. I see no error message and tried out all the possible diagnosis HP walked me through but the printer prints out only blanks. The printer isn't under warranty anymore, so I would appreciate any help to avoid spending more to get it fixed. Thanks!