HP ink tank 315 Error E3

[Lin_19]

I have a problem with my printer where the indicator light for adding paper keeps flashing and it says E3

I've made sure nothing is stuck and this is confusing me quite a bit

I want to ask if when the printer experiences E3 problems and is taken to a service center, will it be covered by the warranty, or if not, how much will I have to prepare?

[Raj_05]

Hi @Lin_19,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E3 error on an HP Ink Tank 315 typically indicates a paper jam or an issue with the paper feed, even if no visible obstruction is found. Here are some troubleshooting steps you can try.

• Check for any paper stuck inside: Double-check all paper paths, including the rear access panel, if applicable, to ensure there is no small piece of paper blocking the feed mechanism.
• Remove and Reload Paper: Ensure the paper is loaded properly in the input tray, and make sure there is no overloading or misalignment.
• Clean the Rollers: Dust or debris on the rollers can prevent the printer from feeding paper correctly. Use a lint-free cloth and gently clean the paper rollers.
• Restart the Printer: Sometimes, simply restarting the printer can resolve the error if it's due to a temporary glitch.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support