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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Error message: 
Cannot print. Connect printer to update HP Instant Ink status.

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HP Recommended

The error message "Cannot print. Connect printer to update HP Instant Ink status" typically means that your HP printer is unable to verify the status of your Instant Ink subscription, which can impact printing functionality. To resolve this, ensure your printer is connected to the internet, and then access the printer's settings menu to update the Instant Ink status. If the issue persists, contacting HP customer support or checking your Instant Ink subscription online may be necessary to address any account-related issues.

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