HP laser jet MFP 225

[drintikhab]

HP laser jet MFP 225 dw incompatibility with Mac book pro Sonoma 14.5

[Raj_05]

Hi @drintikhab,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP LaserJet MFP 225 or 225dw isn't working with your MacBook Pro running macOS Sonoma 14.5, there are a few steps you can take to troubleshoot and resolve the issue.

Check for Updates:

• Ensure that your printer’s firmware is up to date. Visit the HP website and download any available updates for your printer model.

Download the Latest Driver:

• HP provides drivers for their printers on their support page. Go to the HP Support website, enter your printer model, and download the latest driver compatible with macOS Sonoma 14.5. Install the driver and restart your Mac.

Use AirPrint:

• macOS generally supports printing via AirPrint. Check if your printer supports AirPrint and try printing via this method. This often works even if there’s a problem with the dedicated driver.

Add Printer via System Preferences:

• Go to System Preferences > Printers & Scanners. Click the "+" button to add a new printer. Your printer should appear if it’s connected correctly. Select it and follow any prompts to complete the setup.

Reset Printing System:

• If your printer still isn’t working, you might need to reset the printing system:
  • Open System Preferences > Printers & Scanners.
  • Right-click (or Control-click) in the printer list and choose Reset Printing System.
  • Confirm the reset and then re-add your printer.

Check Printer Connection:

• Make sure your printer is properly connected to your network if you're using a networked setup. For USB connections, ensure the cable is securely connected to both the printer and your Mac.

Check HP Software:

• HP provides a utility called HP Smart that can help with installation and troubleshooting. Download and install HP Smart from the Mac App Store and follow the setup process.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[drintikhab]

I am trying to install the driver but my safari goes into loading but doesn't actually download anything. Is this a bug at your end? How do I download the most recent driver?

[Sneha_01]

Hi @drintikhab,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP LaserJet MFP 225dw is having compatibility issues with a MacBook Pro running macOS Sonoma 14.5, there are several steps you can take to resolve the problem. Here’s a guide to help you troubleshoot and resolve compatibility issues:

1. Check for Updated Drivers

• Visit HP Support: Go to the HP Support website.
• Search for Your Printer Model: Enter "HP LaserJet MFP 225dw" in the search box.
• Download Drivers: Look for macOS-compatible drivers for your printer. Download and install the latest drivers if available.

2. Use macOS Built-In Drivers

• Add Printer Using macOS Drivers:
  1. Open System Settings on your MacBook.
  2. Go to Printers & Scanners.
  3. Click the + button to add a printer.
  4. Select your HP LaserJet MFP 225dw from the list. macOS may offer to download the necessary drivers automatically.
  5. If prompted, choose the AirPrint or Generic PostScript Printer option.

3. Use HP Smart App

• Download HP Smart: The HP Smart app may provide additional support for setting up and managing your printer.
  • Download HP Smart from the Mac App Store.
• Add Your Printer: Open HP Smart and follow the instructions to add and configure your printer.

4. Reset Printing System

• Reset Printing System:
  1. Go to System Settings > Printers & Scanners.
  2. Right-click (or Control-click) in the printer list and choose Reset printing system.
  3. Confirm the reset and then re-add your printer by clicking the + button.

5. Check for macOS Updates

• Update macOS:
  1. Go to System Settings > General > Software Update.
  2. Check for any available updates and install them.

6. Use the Printer’s IP Address

• Manual Setup:
  1. Obtain the printer’s IP address from its control panel.
  2. In Printers & Scanners, click the + button to add a printer.
  3. Select IP from the list of connection types.
  4. Enter the printer’s IP address and the relevant details.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support