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HP Recommended
HP office jet 5258
Microsoft Windows 10 (64-bit)

HP office jet 5258 is not printing color only shades of black, do I need to reset it up?  How do I do that?

1 REPLY 1
HP Recommended

@chuck115

 

Welcome to the HP support community.

 

Did make a copy and check if that prints fine?

 

Meanwhile:- 

Print a Print Quality Diagnostic report

  • Load the printer with plain white paper.

  • On the printer control panel, swipe left on the display, and then touch Setup .

  • Touch Tools.

  • Swipe up on the display, and then touch Print Quality Report.

If that does not print fine, follow the steps mentioned in this HP document:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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