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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP officejet 3830 error code 0XB802f4c4

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09-28-2017 05:06 PM
Welcome to the HP Forums. I would be happy to help you with your HP Officejet 3830 Printer. I understand that you are getting 0XB802f4c4 error. I would like to help you resolve this issue.
Reset the printer.
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Turn on the printer.
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Wait until the printer is idle and silent before you continue.
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Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
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Wait at least 60 seconds.
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Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
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Reconnect the power cord to the rear of the printer.
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Turn on the printer.
Let me know if that helps.
Cheers.
Sandytechy20
I am an HP Employee