HP officejet pro 8730 not printing or copying

[elainethetrader]

The printer is not printing.  it shows printing on the screen, but nothing happens.  I was able to print in morning, then it stopped working when I tried printing again later in the day.   I also can't copy.  The screens shows copying, but nothing prints out.  I've tried updating and resetting by unplugging the power.  Thank you

[sandytechy20]

@elainethetrader

Welcome to the HP support community.

I understand that your printer is getting stuck while copying or printing. I am glad to assist you.

You might have to reset the printer to fix this issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.