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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-19-2021 08:50 PM

HP Recommended
Product: HP Envy 7858

I have tried the unplug 15 second reset. Still gets stuck in the first dot during reboot. Please help

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6 people had the same question
1 REPLY 1

‎09-01-2021 07:06 AM

HP Recommended

@jverducci

 

Welcome to the HP support community.

 

I understand that your printer display is frozen and you have tried multiple troubleshooting steps to fix the issue, I am glad to assist you.

You might have to reset the printer to fix this issue.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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