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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP photosmart set-up cartridges needed

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09-03-2017 09:02 AM
Dear community,
recently I reset my printer. Now it says I need set-up cartridges to start it up again. Too bad I threw those away a couple of years ago when I set it up the first time.
I can't find where to buy new ones. I don't even think you can.
So what to do now?
Hope you can help.
Kind regards,
L. Boelen
Solved! Go to Solution.
Accepted Solutions
09-03-2017 06:45 PM
The setup cartridges are only available from HP. You will need to contact HP support for (paid) help. I suspect the setup cartridges are no longer available as it has been a few years since printers were mnaufactured that used this series of cartridges, but the support agents may be able to supply a workaround to use standard cartridge.
Others who are considering fiddling in the secret support menus please see the post here for why that may not be a good idea.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
09-03-2017 06:45 PM
The setup cartridges are only available from HP. You will need to contact HP support for (paid) help. I suspect the setup cartridges are no longer available as it has been a few years since printers were mnaufactured that used this series of cartridges, but the support agents may be able to supply a workaround to use standard cartridge.
Others who are considering fiddling in the secret support menus please see the post here for why that may not be a good idea.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.