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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: HP printer assistant for ENVY 5660

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03-06-2020 08:14 AM
On my old windows 7, I have a hp ENVY 5660 "PRINTER ASSISTANT" . On my Chromebook, I can only access the printer through the web address.
With the printer assistant I am able to scan multiple pages into one PDF document. From my Chromebook, I can only scan one document at a time.
Is it possible to install the printer assistant on my Chromebook?
Thanks
03-09-2020 01:33 PM
@pshapiro, Welcome to HP Support Community!
I see that you'd like to scan multiple pages to the Chromebook, let us try to check if there are any alternative methods that can help us.
Installing the HP Printer Assistant is not a possible option as it is not compatible with Chrome OS.
Use these other methods to access scans on a Chromebook.
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Scan to a USB flash drive or SD card: If your printer has a USB or SD card port on the front panel, insert the storage device into the port, and then select the USB or SD card option from the Scan control panel menu. Once the scan is saved to the storage device, remove it from the printer and then insert it into an available port on the Chromebook to open the scan file.
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Scan to Email or the Cloud: Some HP ePrint-capable printers with touchscreen control panels have built-in apps to send scans directly to an email account or to Google Drive. Open the Apps or Scan menus to access the Scan to Email or Drive app, and then follow any on-screen instructions to set up and use the apps.
For additional information on using the Drive app, go to Setting Up and Using the Google Drive App on Your HP Printer.
Hope this helps! Keep me posted.
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TEJ1602
I am an HP Employee