HP printer envy 6055 Has yellow LIght solid on the paper tray after I set it up wont let me print

[wpc200237701]

HP Envy Printer 6055 solid yellow light on paper tray I open tray and closed it light stayed on cant print or use till fix the error

[Jay_G24]

Hi @wpc200237701,

I'd like to help!

I understand that the printer has a solid yellow light.

The light bar glows amber if there is a printing error. Look at the other lights on the printer to find and resolve the error you are experiencing.

Try the below suggestions-

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try the steps in the document under the tab"Lightbar glows amber"-Blinking Lights and Error Codes

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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