HP printer keeps sending error after printing first page.

[EldrichGatdula]

Hi! I have a problem with my printer that I commonly used for my Classroom, everyone uses it, every time I have to print multiple pages, the printer will send errors every after printing the certain pages, I runned multiple troubleshoots but it did not help, I cannot use the printer for our important documents that we need for our classroom.

It will give me an exclamation mark which it means a error, I fixed a lot of other brands of printers but not this brand yet, so I need advice on how can I fix it further.

I checked also the printer status saying that needs troubleshooting, I runned also that. Also printer keeps on printing blank pages every time I troubleshoot it.

 

[Dragon-Fur]

@EldrichGatdula 

Welcome to the HP Community Forum.

If not done,

The printer is in need of having the Full Feature Software / full driver printer software installed.

Next, Optionally install the Universal Scan Software (for OCR).

Next, Check / Correct the Printer Properties so the driver is pointing at (selecting) the HP driver (and not the Microsoft driver)

Details / Examples

=========================

Printer - Full Feature Software - Install

If you have not done so, consider

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP Easy Start Printer Setup Software – Offline Use Only 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

Next,

Optional -- Supported for your printer

Next – HP Universal Scan Software - Model Dependent –

•  HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.  HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.
• Note:  HPUS can be installed as standalone or installed after the full feature printer software.
• After the software is installed, Restart the computer and sign in
• HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_10

=====================================================

Printer Properties

Open Printer Properties

Select the HP Driver (as opposed to the Microsoft / Windows driver)

Example - Windows - Full Feature Software installed - Printer Properties

9025_Printer_Properties_Advanced_Driver_List_10

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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