HP printer refuses to accept refilled cartridges

[jhonny43]

i have refilled my cartridges 2 times before and they worked fine

now i have a "Cartridges Depleted" error, not even using the secret OOBE (out of the box reset)

worked.

it worked before so does anyone know how to force it to not be "Depleted"?

if so please reply, thanks!

[Dvortex · Accepted solution]

Hello, @jhonny43 – Hope you are well 🙂

Thanks for accessing the HP Support Forums for extra support! I will do my best to assist your printer issue!

I understand that you are facing issues while using the refilled cartridges. Did you bypassing the message and continue printing? Simply press "Ok" to acknowledge the cartridge message and try to print.

If that does not work, try updating the printer firmware. Go to http://hp.care/2oEOlYY to download and update the printer firmware. Restart the printer once done and check

If the issue persists, try using an HP genuine cartridge to make sure the printer works fine. You can switch back once you made sure of the printer functionality.

Hope this answers your questions, and have a nice day!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[jhonny43]

i found out you had to refill to the maximum then reset the printer, and i dont have any spare normal hp cartrages but my printer is fine now