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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP printer show a '!' on the screen and refers me to HP smar...

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09-04-2021 07:50 AM
Hi, working brilliantly but the '!' on the screen is bugging me and the info button is flashing. What could this be? All other services are working. The printer is used wireless from mobile and the HP+ app.
09-07-2021 09:46 AM
Hi @LiamWith,
I'd like to help!
I understand you have "!" blinking.
"!" is an Error icon: Indicates a warning or an error
Information light: If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.
Try the below suggestions-
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try the steps in the document -Blinking Lights
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
Also, refer to-User Guide
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
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