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‎06-05-2021 01:07 PM

HP Recommended
Product: envy 6000
Operating System: iOS

After downloading HP app to iso phone, it prompts to go to wifi setting and select "hp-setup-.." from wifi network list. this selection is not available? Printer is visible on my wifi network during this time

8 people had the same question
1 REPLY 1

‎06-08-2021 11:39 AM

HP Recommended

@Fish99

 

Welcome to the HP Support Community.

 

Make sure the Wi-Direct is on - Press and hold the Information button for at least three seconds to light all the buttons, then press the Information, Cancel and Resume buttons at the same time.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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