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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Normally i use the app HP SMART for my printer, but now it doesnt even open. Can someone help me?
HP Recommended
Welcome to the HP Community Forum.
There was a recent HP Smart version change -- maybe your app is "stuck".
Try / Consider
Start,
Check / Run Windows Updates > Install any pending updates
Next,
Restart everything, including the router that controls your network.
Open and Check HP Smart
If the HP Smart opens but does not work or hangs partly open > Close the HP Smart App.
If you cannot stop HP Smart, Restart the computer and log in > Do not restart HP Smart yet.
No Joy?
Reset HP Smart Application - Windows
Next,
Reset the HP Smart application - This action removes the app data.
Windows 10 -
Settings > Apps > Apps and Features
Windows 11 -
Settings > Apps > Installed Apps
Search and Find HP Smart in the apps list
Open Advanced options > Reset the app
Restart the computer and log in
Open HP Smart > Sign in > Add Printer(s)
If the app Reset does not work by itself,
Next,
Uninstall the HP Smart App from Settings > Apps > Apps and Features / Installed Apps
Restart the computer and log in
“Get” a new copy of the HP Smart application from the Microsoft Store
Open HP Smart > Sign in > Add Printer(s)
==============================================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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