HP4155, orange light blinks, not recognizing paper, prior wasn't recognizing wifi

[ECI1]

HP4155, # [Personal Information Removed], orange light blinks, not recognizing paper, prior wasn't recognizing wifi, also printout said connected but no wifi, had fiber optic installed yesterday.

Changed ink (B and colored), the display has two long lines flashing, ink icon between.  Also flashing looks like an envelope.

[Raj_05]

Hi @ECI1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP DeskJet Plus 4155 is experiencing multiple issues, including problems with recognizing paper, connecting to Wi-Fi, and displaying strange patterns on the control panel. Here are some steps you can take to troubleshoot these problems.

• Check Paper Tray: Make sure there is enough paper loaded in the paper tray and that it is inserted correctly. Sometimes, improper paper loading can cause the printer to not recognize paper.
• Reset Wi-Fi Connection: Since you mentioned connectivity issues after installing fiber optic internet, try resetting the Wi-Fi connection on your printer. You can usually do this by navigating to the printer's settings menu and selecting the option to reconnect to Wi-Fi.
• Verify Wi-Fi Settings: Double-check that the printer is connected to the correct Wi-Fi network and that the network settings are configured properly. Ensure that the Wi-Fi signal is strong and stable in the printer's location.
• Update Printer Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve connectivity issues and improve overall performance.
• Check Ink Cartridges: Ensure that the ink cartridges are installed correctly and that they are genuine HP cartridges. Improperly installed or counterfeit cartridges can cause errors and issues with printing.
• Inspect Control Panel Display: Take note of any error codes or messages displayed on the control panel. These can provide clues about what might be wrong with the printer.
• Perform a Power Cycle: Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on again. Sometimes, a simple power cycle can resolve minor issues.

By following these steps, you should be able to diagnose and resolve the issues with your HP DeskJet Plus 4155 printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support