HP4500 Ghost image on images (vertical) and some text

[higonnet]

It seems there are many people complaining about ghost images, with the ghost to the left or right of the proper image.

In my case the ghost is below. I have cleaned the calibration strip, but of course that doesn't help because calibration is horizontal.

If I print text in Times New Roman, text is OK, almost certainly because the printer uses a copy of the font which is built-in (or pre-loaded, or whatever). When I print text in some 'strange' font I get this problem. I also get the problem if I print and image in black and white (e.g. bar code or QR code).

I have two printers that both do the same thing. BTW I use only HP cartridges and alignment page prints perfect characters.

[KrazyToad]

@higonnet

Welcome to HP Support Community

I would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01968417 and let me know how it goes

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[higonnet]

No, I'm afraid not. I have read this page many times and it does not correspond to my problem which is specifically as stated.

Thanks anyway

[KrazyToad]

Please upload and post a picture of the printout showing  the problem

[higonnet]

Here are two examples. One comes from a page with a picture (QR code) which has the ghosting and text in Times New Roman which is perfect. The other is text in Gentium Basic which has the ghosting.

I believe the Times Roman is good because the printer has either a built-in TNR font or loads a good version of TNR from the document (originals are LibreOffice odt's). I'm guessing the Gentium has ghosting because it is, in some sense, being printed as an image instead of as text. Both scans taken on same HP4500 at 600dpi.

[KrazyToad]

This seems to be by design

[higonnet]

I don't understand this answer.

QR codes are designed to have ghosting?

All fonts except a handful are designed to have ghosting?

Or is it that LibreOffice that does this by design?

[KrazyToad]

I suggest you contact LibreOffice Customer Support because the issue seems to be with the font itself and it could be by design since not all fonts are displaying the same issue

[higonnet]

I really don't think this is a LibreOffice problem.

Attached is a scan of something printed (landscape) by Gimp...

[higonnet]

I should have mentionned that pdf's printed by Acrobat do the same thing...