HP4500 Ghost image on images (vertical) and some text

[higonnet]

Seems I screwed up Gimp upload. Will now try pdf printed by Acrobat

Seems image I want to show shows up in preview but but not in posted reply??

[KrazyToad]

Thanks for keeping me posted

I see the problem persists even with Adobe. In this case I suggest you contact HP Support in your region for further assistance

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

[higonnet]

I don't believe I was offered a telephone number, just the chat.

As with almost all automated chats it asked a lot of questions which did not allow me to specify what the problem actually is. I finally got to page https://support.hp.com/fr-fr/contact-hp/product/hp-officejet-4500-all-in-one-printer-series-g510/391... with this (I'm in France)

 

where all I could do was start over again with the chat...

I think I have some appreciation of how difficult it is to provide service for hundreds of products in hundreds of countries but this is very frustrating.