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‎03-23-2017 07:42 AM

HP Recommended
Product: HP 4650 all in one
Operating System: Microsoft Windows 10 (64-bit)

 I have a handmade business and print labels for lip balms with all different designs. My other HP printer printed them fine...I pick glossy for the paper choice (my labels are glossy) and they would print and the print would stick just fine as we attached them to the tubes. I had to replace the printer recently.  I just got my 4650 and the ink is coming off terribly! This morning I did some labels with black in them and my hands and the tubes were black!  What's the problem??? Did they change the ink? I'm using up the free cartriges that came with the printer....is that cheaper ink? Help! (and yes, I have inkjet labels and an inkjet printer)

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2017 07:55 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

 

Note : Check for Dry Time option under Ink and Toner Handling Setting

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

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4 REPLIES 4

‎03-23-2017 07:55 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

 

Note : Check for Dry Time option under Ink and Toner Handling Setting

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎03-23-2017 07:58 AM

HP Recommended

The thing I would check would be the print settings.  The pigmented black ink is not compatible with glossy media.  When you select glossy media in the printer it will automatically use the color ink even to make black.

 

It sounds like your printer is using the black ink, which it would do for plain paper media.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎03-23-2017 08:01 AM

HP Recommended

Okay so not only do i have to pick the "glossy" right on the printer but in my printer settings on my computer I need to change it? Sorry  I"m a little confused!

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‎03-23-2017 08:03 AM

HP Recommended

The settings you put in the printer will likely only change the Copy settings.  You will need to change the print settings from the computer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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