HP5530 printing half pages only

[Dancer50]

Can anyone help please , My hp5530 is only printing half pages only !

[Dragon-Fur]

@Dancer50 

Welcome to the HP Community --

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@Dancer50 wrote:

Can anyone help please , My hp5530 is only printing half pages only !

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Product / Model:   HP ENVY 5530 e-All-in-One Printer series 

Operating System:  XP

Software / Application:  ?

Connection Type:  ?

Content Type:  ?

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Mechanical

HP printer does not turn on

If the issue is mechanical, try the Printer Recycle option in section Internal power supply

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Software

The issue is perhaps due to the printer software needing to be uninstalled / reinstalled.

The printer software supported in Windows 11 and back to and including XP - 32bit

The software is not a newer version -- it is sufficient for most operations.

Driver located here:

HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers 

Details / Examples

Two Sections + References / Resources

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1) Printer - Full Feature Software - Install

The following procedure is relevant to newer versions of Windows.

Parts of it are perhaps useful for XP.

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers  

Installation

• Open File Explorer (formally Windows Explorer)
  
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

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1) Printer - Paper and Tray / Settings

User Guide

Example - Start on Page 12

and

Page 60

If the printer is on the network,

If the browser you are using will let you access the Embedded Web Server (EWS),

Use EWS to view / adjust the printer's configuration settings, including those for Tray and Paper

Checking / adjusting the Paper Size / Type helps ensure that the paper size / type settings you are using your print software or application match the paper size / type settings detected by the printer.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

References / Resources / Examples

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

  HP ENVY 5530 e-All-in-One Printer series 

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