HP6000 Prints Form Lines But Not Content (Text)

[lllkwelll]

Hello,

When I print a PDF form that has been completed (I entered text into assigned areas), the printer prints all the lines of the form itself, but none of the text that was inserted. Tried printing from my Windows computer and my Mac laptop. Just replaced the cartridges recently although the fact that it prints the form itself suggests that it's not the cartridges.

Thanks.

[Dragon-Fur]

@lllkwelll 

Welcome to the HP English Community --

One possible cause of the issue is perhaps the form itself - or rather limitations placed on the form by the original author(s).

What? 

Some forms, including those from / for insurance companies or other legal offices, might not allow you to print the full PDF form that includes the answers to form questions.

Other limitations might exclude you printing the file at all - these forms must be downloaded from the originator, saved,

printed (as a blank form), filled out by hand (actual pen to paper), and then slow-mailed or faxed back to the office.

What?! 

I ran across this as my father's Estate Executor for at least one government agency.

Some companies might not support full electronic signing, printing, emailing of completed forms.

Security or perhaps stuck in the 20th century.  ?

What to do?

Contact the agency that provided the form and ask - is the form locked?

OR

Try printing the Form using Adobe Reader -

If standard PDF form print does not work,

Try printing the completed form as an Image.

OR

If the form will tolerate it, take a Snip of the content as viewed on the screen.

Store the snipped image as a .jpg

Open the image file and print that.

=========================================================

PDF - Print as Image

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)

• HINT: Watch out for and UNCHECK unwanted extra software
• Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

If the file will not print due to unusual content (odd fonts, color schemes, Tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.

• Export and Save the document to your computer in PDF format.
• Open the offending document in Adobe Reader DC
• Click Print icon > Set other options on the menu > Click Advanced button
• Set the printer select the colors (Optional)
• Select Print the PDF file as an image

=============================================

From Microsoft

Use Snipping Tool to capture screenshots

And / or

Microsoft - Open Snipping Tool and take a Screenshot

Windows 11  / Windows 10

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References / Resources

HP Printer Home Page - References and Resources

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“Things that are your printer”

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OR

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[lllkwelll · Accepted solution]

Hello!

I spoke to an HP rep on the phone and he said something that made sense to me. I am not a frequent printer and so it is likely that my cartridges have dried up to the point where some things print and others don't. Checking the levels that showed I was not low fooled me. I tried printing other things and the same thing happened. I'm going to buy new cartridges to test his suggestion and then, as he also suggested, keep my cartridges in a sealed baggie to keep them from drying out when I'm not using the printer.

Thanks very much for your time trying to help me figure this out.

[Dragon-Fur]

@lllkwelll 

You are welcome.

I'd not heard of anything so specific, that is, only form entries missing when ink is the culprit.

Interesting - and worth noting.

Good Luck.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"