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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP7525 printer unable to connect to web services

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11-23-2016 12:38 PM
My HP7525 is unable to connect to web services. Scan to e-mail function and e-print are not available. Wireless network test results shows printer is connected to the internet with excellent signal quality.
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Accepted Solutions
11-23-2016 02:58 PM
Hi,
Probably due to certificate problem. Please download new firmware and update your printer
http://ftp.hp.com/pub/softlib/software13/printers/ps7520/PS_7520_R1607A.exe
Regards.
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11-23-2016 02:58 PM
Hi,
Probably due to certificate problem. Please download new firmware and update your printer
http://ftp.hp.com/pub/softlib/software13/printers/ps7520/PS_7520_R1607A.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.